SL500 Product Resources

The SL500 SirettaLINK Intelligent Modem is a low-power gateway designed for reliable, long-term IoT connectivity. With built-in intelligence and remote management capabilities, it provides a seamless solution for industrial applications. To help you get the most from your device, this page offers a range of support resources, including user manuals, firmware updates, and troubleshooting guides. Whether you need assistance with setup, firmware management, or network optimisation, you’ll find the key resources here to ensure smooth and efficient operation.

Downloads & Firmware Updates:

Stay current with the latest SL500 modem firmware and software tools. Regular updates ensure improved functionality, enhanced performance, and new features.

Document Downloads:

Learn how to use your SL500 and SirettaLINK. Browse our document section for user manuals and datasheets.

Troubleshooting

Are you having an issue with your SL500? Browse our Application notes section for solutions to common problems.

Technical Support

If you need further assistance, our support team is ready to help. Contact us for expert guidance on setup, advanced features, or diagnosing network-related issues.

Product Assistance

Support Desk +44 1189 769 000
Click here to submit a support request

The SL500 solution moves away from the traditional approach of setup and management using AT commands which require a high skill level to implement correctly. Instead, setup and management are all achieved using the modern cloud-based SirettaLINK management portal which makes deployment and remote management a simple task.

The SL500 modems are ready for use with the SirettaLINK management portal, making savings in development and time to market. The SirettaLINK solution means deployment and remote management is simple and gets over the need to spend time developing applications with AT commands on your host platform.

The SL500-LTE1 (EU) modem uses an embedded STM32F405 ARM® Cortex® M4 core processor to implement advanced functionality. This runs an application that connects the SL500-LTE1 (EU) modem to the SirettaLINK Management Portal using an encrypted link, where it downloads the configuration profile for connecting to the customers specified resource and posts operational data.

SL500 Application

Auto configures device parameters for connected network
Uses advanced techniques to maintain the network connection
Manages network connectivity to ensure continuous reliable operation
Profile settings automatically received from the SirettaLINK Management Portal
Periodically pushes operational data of the SL500 system to the SirettaLINK Portal

Management Portal

Manage your entire estate of devices in one central location
Perform large scale software updates automatically
Provides real time status reporting and data usage information
Ability to export detailed information in XLS reports

SL500 Startup Guide

Follow this guide to get up and running with your SL500 simply and quickly. This start up guide will describe how to add a new SL500 industrial gateway to your account and then access it using the SirettaLINK management portal.

SirettaLINK Overview

Siretta SL500 solutions are intelligent modems which have been designed to connect remote equipment over a TCP/IP connection to a central location using RS232 serial. Very little knowledge is required to setup and configure the SL500 solution.

SL500 Application Notes

Siretta SL500 gateways have been designed to connect remote equipment to a central hub. The application notes listed here show how to configure the SL500 for use in different applications and describes powerful functions to enhance existing systems.

The SirettaSPARK Tool is an automated device management application developed by Siretta to simplify the process of keeping your devices up to date with the latest software and firmware. Software updates provide new features, performance improvements and bug fixes to applications developed by Siretta and enhance your products overall capabilities. Firmware updates provide improvements to the devices core operation, add performance improvements and enhance device network interaction.

Both of these elements are important to keep your device running in optimal condition and the SirettaSPARK tool helps to make this process simple and easy.

The SirettaSPARK Tool automates software and firmware updates for all of your Siretta devices and offers the following benefits:

Simplified device management
Ensures devices have the latest firmware and software installed
Increased performance and operating improvements
Apply the latest bug fixes

In addition the SirettaSPARK Tool incorporates advanced features which offer the following:

Debugging tools saved locally to a log file
Debugging tools saved remotely to Siretta’s servers
Device configuration tools for application management
Simple network connectivity logging tools

The SirettaSPARK integrated tools provide automated device updates and allow the Siretta Engineering team to understand and debug any underlying issues with your application integration remotely.

NOTES:
Please disable your system’s ANTIVIRUS whilst performing firmware updates. There is a small possibility of the ANTIVIRUS software interfering with the firmware update procedure and this can corrupt the firmware and render the device unnusable.

If SirettaSPARK does not find your connected equipment you may be running an outdated version of software or you may have a problem with your devices setup. Please contact Siretta support for further assistance.

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SL500 Product ResourcesLTE Cat M / NB IoT, LTE Cat 1 RS232 Serial Gateway Management

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SL500 Application Notes

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